This is a good company that provides great service. They maintain my Kinetico reverse osmosis water filter and 3rd party water softening every year. They are a bit pricey but they do provide great customer service. I've had the same technician visit for the past 4 years and he is amazing. I believe his name is Duane. What a great guy. He is detailed and thorough and explains everything in detail while answering all my dumb questions. He has the patience of a saint!
Had our annual Kinetico water and reverse osmosis system serviced today by Brandon. Very professional and polite. I was impressed with the consideration in asking if I wanted him to wear a mask. He definitely practiced safe covid protocols. I let him take care of the system and did not “hover” over him (like a lot of people do with service technicians and appliance installers). We have had our system for about 10 years and get it serviced annually. The system is awesome and service is great. We had one issue over the years and the issue was resolved with a service call (the issue was caused by us; it was not a product failure). Highly recommend Martin’s Water and the Kinetico system.
I DO NOT RECOMMEND THIS COMPANY OR WORKERS
Good, Friendly Knowledgable service. 6 years satisfied with my water softening system
Had a water system installed by them when my wife and I got our first house and their system exceeded our expectations. Recommended them to family when they had a water problem and they solved their problem without selling them unneeded stuff they didn’t need. They provided Excellent professional friendly service and treat their customers the way they would expect to be treated.
My first contact with Martin Water was when we had a Kinetico water system installed to deal with hard water. They did a great job. Recently, we wanted to remove heavy metals, bacteria, and viruses from our water, so we spoke to their rep, Dan Brown, and had them install a reverse osmosis system. We are very happy with their work and the results.
This firm is top notch! We had 3 systems installed, ours, our daughters, and our sons. The best in customer service!!
Professional service and reasonable prices, customer focused
After Muscling out a smaller company for this service area in southern MD you won't provide the same service, what kind of crap is that?