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Martin Appliance

136 Reviews

would recommend
Ed Stone
2021-01-05 19:04:05

Purchased a new washer and gas dryer and the team that installed both were great. They were very careful and worked until they got it just right. Brandon and Randel were particularly careful and worked very hard in a very tight space. WELL DONE.

would recommend
Ed Stone
2021-01-05 19:04:05

Purchased a new washer and gas dryer and the team that installed both were great. They were very careful and worked until they got it just right. Brandon and Randel were particularly careful and worked very hard in a very tight space. WELL DONE.

would recommend
Jake Strausser
2020-12-28 13:18:12

Great customer service is easy when everything goes as it should... Last week I needed a refridgerator part before the holidays and had a gentleman at the counter walk me through the part I needed over the phone and even take the time to send me part photos to verify the correct part. The part was promptly ordered but got held up in the holiday shipping rush. I had to drive an hour to a semi-local distributor for the part instead to get my fridge working for the holiday. When the ordered part arrived at Martins I was contacted immediately but had to tell them I no longer needed the part. I offered to pay restock and/or shipping charges but was told "No worries, try us again sometime" !!! I have only needed Martins a couple of times over the years, but each time has been an exceptional and friendly experience, whether they are making money or not. SHOP LOCAL FOLKS!! Great customer service is easy when everything goes as it should....

would recommend
Jake Strausser
2020-12-28 13:18:12

Great customer service is easy when everything goes as it should... Last week I needed a refridgerator part before the holidays and had a gentleman at the counter walk me through the part I needed over the phone and even take the time to send me part photos to verify the correct part. The part was promptly ordered but got held up in the holiday shipping rush. I had to drive an hour to a semi-local distributor for the part instead to get my fridge working for the holiday. When the ordered part arrived at Martins I was contacted immediately but had to tell them I no longer needed the part. I offered to pay restock and/or shipping charges but was told "No worries, try us again sometime" !!! I have only needed Martins a couple of times over the years, but each time has been an exceptional and friendly experience, whether they are making money or not. SHOP LOCAL FOLKS!! Great customer service is easy when everything goes as it should....

Lancaster, PA
would recommend
Anne Fligor
2020-12-04 15:02:50

From the moment we walked into the store to the delivery and installation of our appliances - the entire experience was stress free, friendly and professional. We purchased three appliances for our kitchen and each one has met our expectations. Glen was the sales person - knew his stock and listened to what we wanted and guided us to easy decisions. Austin and Kelton installed the appliances and continued the friendly and professional experience. If we need any other appliances, we will be sure to return to Martin Appliance.

Kenneth Parrott
2020-11-30 17:25:17

I bought a stove from them 3 weeks ago Nov 2020 and the first thing the washer wouldn't cycle so they brought a replacement great had no problem well then found out the stove didn't work so for 2 weeks called no one came to fix it when they finally did they repair guy said he hadn't heard of anything till that day well he got it working only after he left hr later it wouldn't work again so I called and called got nothing stove still don't work I'm out 225 dollars and couldn't cook Thanksgiving dinner for my wife and 3 kids wow what a awesome business this is to deprive a family of Thanksgiving well I have bought things before from martins and had no issues til now we'll I guess it goes to show that you can't trust no one good job martins y'all have screwed another person out of there money now I'm told today 11/30/20 that my warranty is no good and they won't fix my stove that never worked to begin with still screwed thanks to martins y'all showed your true colors y'all should man up and and fix the things you sell or get out of business y'all becoming crooks

Kenneth Parrott
2020-11-30 17:25:17

I bought a stove from them 3 weeks ago Nov 2020 and the first thing the washer wouldn't cycle so they brought a replacement great had no problem well then found out the stove didn't work so for 2 weeks called no one came to fix it when they finally did they repair guy said he hadn't heard of anything till that day well he got it working only after he left hr later it wouldn't work again so I called and called got nothing stove still don't work I'm out 225 dollars and couldn't cook Thanksgiving dinner for my wife and 3 kids wow what a awesome business this is to deprive a family of Thanksgiving well I have bought things before from martins and had no issues til now we'll I guess it goes to show that you can't trust no one good job martins y'all have screwed another person out of there money now I'm told today 11/30/20 that my warranty is no good and they won't fix my stove that never worked to begin with still screwed thanks to martins y'all showed your true colors y'all should man up and and fix the things you sell or get out of business y'all becoming crooks

would recommend
Janet Daub Hoerner
2020-11-22 22:30:54

We purchase a Speed Queen Washer and Dryer set....and we are so happy with them! Our Sales person, E.J. Was so very helpful, taking time to answer all my questions, and giving me knowledgeable information to help me to decide what was the best choice for me. The gentlemen who delivered and installed them were so very careful, polite, and thorough in the set up....and we were very impressed with how they handled a difficult space going up a stairway! We have bought a few things over the years from Martins Appliance and have always been very happy with their service and products ! We highly recommend them to anyone!

would recommend
Janet Daub Hoerner
2020-11-22 22:30:54

We purchase a Speed Queen Washer and Dryer set....and we are so happy with them! Our Sales person, E.J. Was so very helpful, taking time to answer all my questions, and giving me knowledgeable information to help me to decide what was the best choice for me. The gentlemen who delivered and installed them were so very careful, polite, and thorough in the set up....and we were very impressed with how they handled a difficult space going up a stairway! We have bought a few things over the years from Martins Appliance and have always been very happy with their service and products ! We highly recommend them to anyone!

Lancaster, PA
would recommend
Phil Harnish
2020-11-02 17:09:05

Having a small city kitchen, we were in need of appliances that met very specific dimensions. Dave Sensenig was very helpful in assisting us in finding the right appliances and Joel and Austin were extremely thorough and careful during installation. I would highly recommend Martin's for any of your appliance needs.